Refund Policy
Refund Policy
At SaisonRush.shop, we are committed to providing a great shopping experience. If you are not satisfied with your purchase, we offer a 5-day refund policy from the date of delivery.
Eligibility for Refund
To be eligible for a refund, items must be returned within 5 days from the delivery date. The items must be in new, unused condition with all original tags attached.
Refund Process
To request a refund, please contact our customer service at support@SaisonRush.shop with your order number and the reason for your return. Once we receive your request, we will guide you through the return process.
Shipping Fees
Refunds are processed for the product price only. Shipping fees are non-refundable.
Exchanges
We do not offer direct exchanges. If you would like a different size or product, please return the original item and place a new order.
Refunds on Sale Items
Sale items are non-refundable, except where required by law.
For any questions, please contact us:
Email: support@SaisonRush.shop